1 reviews | Active since Jan 2018
Undelivered Order
Worst online store I have ever dealt with, do not use this company. Ordered a few items on 10 December 2017 and still never received them. 31 days later.
Spoke to Ana on the phone who was rude and mentioned that items are at SA customs even though their waybill number does not show movement. SA Customes nor FEDEX were aware of the package.
They don't have any manager's you can speak to if you have a complaint either, shocking do not buy anything from this company it will be a nightmare.
I am still waiting for a refund and they are now plain right ignoring me and not responding to calls.
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
G-Star Customer Services Management Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
G-Star Customer Services Management Team