MM
Mfana M
1 reviews | Active since Mar 2016
24 Aug 2022, 11:13
Pathetic Service
The service from G-star and FedEx are pathetic, I requested for return for over 3 weeks for oversize jean, till today they haven’t collected. I will NEVER buy G-star jeans ever. Now I can’t get my money due to poor service from G star and FedEx
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Replies (3)0
Replies (3)
G-star Raw's replyOfficial
24 Aug 2022, 11:24Hi Mfana, we're sorry to hear. Are you able to confirm if you purchased via the G-Star Raw website or off Fabiani's website? Please also share your order number & we'll look into this further.
G-star Raw's reply24 Aug 2022, 11:24
Official
Hi Mfana, we're sorry to hear. Are you able to confirm if you purchased via the G-Star Raw website or off Fabiani's website? Please also share your order number & we'll look into this further.
MM
Mfana M's updateReviewer Update
24 Aug 2022, 13:01G-Star Raw website.
Order no. ***
FedEx Ref. ON***350405
G-star return ***
I placed the order on the 22nd of July and I called G-Star on the 29th of July for the pick up and the date is the 24th of August today ,still nothing,please assist.
Order no. ***
FedEx Ref. ON***350405
G-star return ***
I placed the order on the 22nd of July and I called G-Star on the 29th of July for the pick up and the date is the 24th of August today ,still nothing,please assist.
MM
Mfana M's update24 Aug 2022, 13:01
Reviewer Update
G-Star Raw website.
Order no. ***
FedEx Ref. ON***350405
G-star return ***
I placed the order on the 22nd of July and I called G-Star on the 29th of July for the pick up and the date is the 24th of August today ,still nothing,please assist.
Order no. ***
FedEx Ref. ON***350405
G-star return ***
I placed the order on the 22nd of July and I called G-Star on the 29th of July for the pick up and the date is the 24th of August today ,still nothing,please assist.
G-star Raw's replyOfficial
24 Aug 2022, 13:13Thank you Mfana. We've received the additional information & have asked the team to look into this & provide feedback as soon as possible.
G-star Raw's reply24 Aug 2022, 13:13
Official
Thank you Mfana. We've received the additional information & have asked the team to look into this & provide feedback as soon as possible.