I won't ever support GstarRaw

The run around I get from Gstar 😡😡It's their word again Fedex.fedex says they have sent them an email regarding my missing shipment and they have not rep****.on the other side Gstar is telling me that they didn't receive an email from FedEx therefore they can't refund me without a mail from FedEx..this is totally bull.i didn't order from FedEx I ordered with Gstar and they are not even willing to help me without a mail from FedEx.how pathetic 🤮