SM
Sifiso M

1 reviews | Active since Jun 2014

15 Jan 2018, 10:46

Horrible service from Menlyn Park G star Raw

Bad experience at G-Star Raw in Menlyn Pretoria on Sunday, 14 January 2018. Was left unattended for more than 10 minutes in an empty store while to the two store attendants were busy chatting. When I tried to then reach the sizes I wanted, was rudely told to move away from the shelves, for stock issues. Informed the store attendant, Lebogang, that he is rude and ought to treat customers better.

Boldly indicated to me that he does not care and I can file a complaint if I so wished.

For a premium brand, their customer services is certainly NOT premium.

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Replies (1)
G-star Raw
G-star Raw's reply15 Jan 2018, 11:13
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

G-Star Customer Services Management Team