MK
Mai K

1 reviews | Active since Feb 2021

10 Aug 2022, 14:58

G-Star Raw Baywest Mall - Disappointed in the lack of service received

G-Star Raw Baywest Mall - Disappointed in the lack of service received. I was a regular in this store before relocating to another city a few years ago. I was in town on vacation and decided to do some shopping, walked in the store and didn’t even get a Hello. The staff saw me browsing but didn’t offer to assist, they were more interested in whatever was happening on their cellphones. Clearly all the staff in the store and management has change, but I have never experienced customer service in any G-Star like this before. Definitely NOT brand fit.

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Replies (1)
G-star Raw
G-star Raw's reply10 Aug 2022, 15:12
Official
Good afternoon Mail, thank you for reaching out to us. We're sorry to hear of your experience. We have asked our team to look into this & provide feedback as soon as possible.