Withdrawal

Good Morning On the 21 April 2025 I bet on football matches which all won,and my odds were 168.27 with R10 as stake,which the winning/withdrawal amount was supposed to be more than R1800,but when I logged in to withdraw my winnings there was a way lesser amount than what I expected. I tried all the necessary communication channels to get to the bottom of this with the company but still today they haven't responded to my enquiry at all,leaving me with no option but to go this route.