Sad Serviuce

I deposited R650 at 1 am the morning on the 30th April 2024 - through one of their deposit methods. "Instant EFT" Afterwards I went onto live support and was told to wait few minutes as it will reflect. 12 Hours later - several live chats (about 6 times) and Proof of payment sent in 4 times the funds is still not reflecting. Every time I go on lvie chat I get told another story / and ask to send the Proof of payment again. over and over. No one is taking it serious that R650 is just taken from my bank and not credited. this is absolutely poor customer service and even worse experience. Lets hope the funds get credited, as the assistance is non-existent.