gbets withdrawal issues

hello I'm lerato kgofelo I've made deposits using 1voucher on gets amounting to R57270 and placed my bets and won the 1vouchers I've redeemed I threw them away nd when I withdraw my money they reject my withdrawal and say I must provide those 1vouchers and I told them that I threw them away but they refuse to pay me, they then gave me flash contact details ********** to assist then when i called flash they told me the 1vouchers were successfully redeemed at gbets plrase help me get my withdrawal ive been struggling since yesterday