G-Bets consultants poor service

Consultants at G-Bets are not professional and lack knowledge. They always give different stories not knowing that we keep records of the information they are providing us with...Last time I tried to ask a question, the consultant put me on hold and they were busy chatting and swearing while I was waiting to helped..I never received any help from the consultant by the name of Connie and it was not for the first time where she couldn't give a solution...proof Frederick

01 Jun 2021, 09:39 SAST

(06:53:55 AM) *** Frederick joined the chat *** (06:53:55 AM) Frederick : Morning (06:56:12 AM) Connie: hello Frederick (06:56:44 AM) Frederick : Hi....my id is *** (06:57:28 AM) Connie: how may i assist you ? (06:58:05 AM) Frederick : Please check for me what was the score where I placed bet for ticket *** (07:02:17 AM) Frederick : Hi (07:02:31 AM) Connie: May I please have a screenshot of the ticket. (07:02:59 AM) Frederick : I gave u the ticket number (07:07:29 AM) Connie: ticket not ticket number (07:07:56 AM) Frederick : What do u mean (07:08:35 AM) Connie: wee need to send the ticket to the resulting team (07:09:38 AM) Frederick : So what do u need from me because I sent u the ticket id (07:10:06 AM) Connie: Please select the profile icon on top right corner you will then see "ID" and a 9 digit number. (07:10:35 AM) Frederick : I already sent u my id (07:11:12 AM) Frederick : Hi....my id is *** (07:11:40 AM) Frederick : That is the first thing I said to u (07:11:47 AM) Connie: please hold (07:13:55 AM) Connie uploaded: image.png URL: https://gbets-support.zendesk.com/attachments/token/UWpqd39vsfqeczODbMlbvFS4D/?name=image.png Type: image/png Size: 68299 (07:16:29 AM) Frederick : So they did not score any goal from there. Which simply means it is a draw (07:17:43 AM) Connie: you have bet the match results (07:17:47 AM) Connie uploaded: image.png URL: https://gbets-support.zendesk.com/attachments/token/51EFzzGnD0QhZUYMyH07z2KOy/?name=image.png Type: image/png Size: 36343 (07:21:19 AM) Frederick : But you guys are contradicting yourselves last time u said the bet start at zere by the time u place a bet (07:23:08 AM) Connie: can you provide me with your contact (07:23:25 AM) Frederick : *** (07:26:20 AM) Connie: it does not go through (07:26:28 AM) Frederick : I can hear u (07:27:06 AM) Frederick : U guys are busy laughing (07:27:29 AM) Frederick : Conie (07:29:03 AM) Frederick : The other just said wa nnyela....u guys are betting with lunche (07:29:46 AM) Connie: but your number does not go throgh (07:29:57 AM) Frederick : I can hear u (07:30:20 AM) Frederick : I am listening to you guys (07:31:09 AM) Connie: im trying to call you to explain the deferent bet live games and pre match (07:32:49 AM) Frederick : Connie u called and had a chat with colleagues (07:33:37 AM) Frederick : U cant say wa nnyela at a work place it is a swear word (07:39:24 AM) Connie: It looks like we're all set here. Please don't hesitate to contact us if you have any other concerns. Thank you for chatting with us today! Have a great day ahead! (07:39:34 AM) *** Frederick left the chat ***