Extremely Poor Customer Service

I recently joined Gbets after a friend recommended it. Got to load a few Rands on my profile via EFT (same bank), however you need to send them the POP for them to allocate the deposit to your profile, this took them a couple of days to allocate.

A week or so after, I did another transfer, R100, sent the POP, email bounced back saying recipient's mail box is full - this was the 29th of June, 2021. I have been resending the same email to 2 different emails "support" email addresses, daily, numerously tried the online support chat option, resorted to Facebook, a week later, the funds are still not reflecting. How is this even possible when I used the same bank for the transfer, with the correct (same as previous) reference????

I am seriously annoyed and feel ****med.

Gbets kindly refund me, I'm no longer interested.