Bevaark deur n klomp *****s

I purchased an Audi A1 at Fuzion on the 19th July 2021. A week after I purchased the car, numerous faults started arising on the vehicle and I would send it to their mechanics to get fixed. Basically a fault will arise, I would phone them and then they request that the vehicle is sent to their mechanics, I would let them pick up the vehicle to fix, 2 days later the same story. The longest the car was in my possession was probably for 4 days. On the 16th October 2021 I experienced an extremely shocking moment - I came from the mall close to my house, drove up in my driveway and the cars steering wheel pulled stiff. I am a 23 year old female who has no knowledge of cars so imagine what panic I went through when I couldn't operate my car properly. I was lucky to have been at home when that happened, what if I was on the n1? I can't imagine the huge accident I could have caused while driving at 120km/h. That moment I was so anxious I just decided that I no longer wanted the vehicle because my safety was definitely in jeopardy and I would never feel safe in the car. The problems on the car was because of the fact that the dealership actually sold me a vehicle that was in a prior accident, however at the time of signing my contract numerous people including Ashlyn Lucas and Percy (don't know his surname) told me that the car was never in an accident. I found out on the 1st September 2021, at a meeting with Skyeler Henn that the car was in an accident, so they even sold me a car under false pretenses. I contacted Skyeler Henn who is the lady I have been consulting with regarding anything on the car, to cancel my agreement as I was within 6 months (I had the car for 3 months). I was willing to cancel the deal in an orderly manner but Mrs Skyeler Henn started making false accusations against me and even went as far as saying that as per the CPA the supplier has the right to decide whether they want to replace, repair or refund and that is absolutely incorrect. The head of the finance department making incorrect statements like that, makes me question the competence of management at Fuzion. After a loooong fight with Fuzion, even getting MIOSA involved, it was finally recommended that Fuzion refund me. But Fuzion did not go down without a fight, they charged me an extra R24 000 for usage of the vehicle. Then that's not all, now that they have to refund me they are charging me an extra R8 899 because apparently the bank did not pay them enough money for the purchase of the car so there is a shortfall - but on top of the money the bank gave them I put down a R40 000 deposit. In essence my R40 000 deposit (hard earned money) disappeared into thin air and the bank did not pay the purchase price plus extras and the contract costs to them. They are robbing me in broad daylight. They refuse to refund me until I have made an additional payment of R8 899 - the whole calculation is just as confusing to me as it is to you. I don't even want to get started on their customer service, oh my word, the level of disrespect from Skyeler Henn, the head of the department is amusing. She has been so disrespectful towards me it's sickening. She demanded that the vehicle is returned to them to cancel the agreement - to date I have not been in possession of the vehicle since 22nd September 2021 however I am still paying my monthly debit orders because the bank want their money. I was sold an defective, unsafe car from Fuzion, I am paying for a car that I have not been in possession for 2 months, I have to endure the most disgusting disrespect from management. Fuzion Pre-owned N1 City is a ****py company to put it nicely. Their management are **********.

If anyone reads this can you please send me the contact details for the owners of Fuzion. I want to contact the owners of Fuzion, I clearly have to take this up with someone higher than the management as I cannot speak to people of such incompetence and also stay faaar away from them.