DM
Danisile M
1 reviews | Active since Dec 2013
22 Jun 2015, 11:37
fly in a porridge
hi there I bought futurelife jumbo pack, I discovered a fly in the powder, dry fly, reported it on their facebook inbox, they said they will get back to me, they requested batch number which I provided, but still they have not returned to me regarding this matter.
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Futurelife's replyOfficial
22 Jun 2015, 11:49Hello Danimof2013,
Thank you so much for taking the time to contact us and alerting us to the fact that you had no response from us.
We are extremely disappointed that your product was not of the highest standard. We are so used to getting a number of compliments on our product and therefore take your complaint very seriously.
I will respond to your complaint further via email.
Kind regards
Futurelife
Thank you so much for taking the time to contact us and alerting us to the fact that you had no response from us.
We are extremely disappointed that your product was not of the highest standard. We are so used to getting a number of compliments on our product and therefore take your complaint very seriously.
I will respond to your complaint further via email.
Kind regards
Futurelife
Futurelife's reply22 Jun 2015, 11:49
Official
Hello Danimof2013,
Thank you so much for taking the time to contact us and alerting us to the fact that you had no response from us.
We are extremely disappointed that your product was not of the highest standard. We are so used to getting a number of compliments on our product and therefore take your complaint very seriously.
I will respond to your complaint further via email.
Kind regards
Futurelife
Thank you so much for taking the time to contact us and alerting us to the fact that you had no response from us.
We are extremely disappointed that your product was not of the highest standard. We are so used to getting a number of compliments on our product and therefore take your complaint very seriously.
I will respond to your complaint further via email.
Kind regards
Futurelife