KM
Kershen M

1 reviews | Active since Aug 2024

15 Aug 2024, 11:11

Futurama.co.za: Bad Customer Services! Dose not deliver in time as advised by your expect adviser.

Dear Futurama.co.za

I hope this message finds you. I understand we all get busy have a busy schedule, but I followed up regarding the delivery of my recent purchase. I previously emailed you about this matter but have not yet received a response.

It has been over 7 working days since the purchase, and I have not yet received the product. As this is my first time ordering from your website, I was hoping for a more positive experience.

I have a shooting competition this weekend, and I was relying on receiving my purchase—ear protection—on time. If I don’t receive it soon, I will have to withdraw from the competition, resulting in a loss of the entry fee and the accommodation costs that were paid in advance.

I even called and spoke to someone to ensure that I would receive my product on the day I purchased it. This experience has been very disappointing and reflects poorly on your company's professionalism. Unfortunately, this has made for a very negative first-time purchasing experience from your website.

Order Number #***

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