Pathetic service

I get calls everyday, even though I have regularly been making payments of a R1000 on my woolworths credit card. They were pestering me about the storecard - when I brought the payment on the woolworths store card up to date, I was pestered about the credit card even though they commended me on this before. Now, they are pestering me because they want the payments I am already making to be noted as an agreement I have made with them. It's degrading and frustrating especially at this time. To be reminded everyday about my financial stress, when I don't even know how long I will even have a salary. Today I got a cheeky consultant who refused to give me her name and surname and wanted me to first verify my details.