Useless Salesman and Dealer Principal

<p>I purchased a used vehicle from Fury Mazda Pinetown (Honda Civic Hatch)<br />The deal was approved and the salesman sanele ndlovu confirmed that I can collect the vehicle on 4th August 2016<br />Between the 4th and 16th August, the salesman had attened to minor repairwork to the vehicle,<br />He did confirm that the number plates on the vehicle will be changed on 20th August (the day I went to collect the vehicle),<br />On arrival the number plates were not changed.<br />I also noticed that they lost the luggage cover from the vehicle.<br />On 1st viewing of the vehicle the luggage cover was installed on the vehicle,<br />I can verify this, as well as Shelly(salesperson at Mazda Fury Pinetown)<br />sanele assured me he would have the vehicle registered on my name by latest 22nd August, and have a new luggage cover as well.<br />After constant messaging and a few telephonic conversations with sanele he finally managed to complete registration on 26th August, 26 days after the vehicle licence had expired.<br />Still no luggage cover...<br />the salesman and dealer principal have not contacted me, and follow up on the luggage cover was initiated by myself.<br />25th August sanele confirmed, the luggage cover was ordered from Honda (He mailed me an invoice)<br />I contacted Honda Pinetown the next day, the Honda employee confirmed, delivery of said part will require 15 days before delivery.<br />This review was written on 13th September (19 days later)<br />I contacted salele on friday 9th September (nearly 1 month, 1 week since he confirmed the vehicle was ready for collection), he told me that they are still awaiting delivery from Honda, and I should expect the item by 30th September.<br />sanele confirmed he will provide feedback on monday 12th September.<br />He contacted me at 17:40 and told me that he and dealer principal will call me the next day, 13th september.<br />There was no phonecall...</p> <p>The salesman had no intention to register the vehicle onto my name, his carelessness is the reason the luggage cover was lost, and still has no urgency to rectify this matter.<br />One of his responses to me was, "My job is only to sell you the car", he clearly does not understand the On the Road process of vehicle sales.<br />The dealer principal (Sean), didnt even offer us a greeting, I have no idea what his lastname is... Sean Simpleton I assume.<br />On collection of the vehicle the saleman was supposed to provide a small 'gift', chocolates and a beverage I was assured. None was offered, neither made no effort to provide some solution like a can of coke....<br />Salesman and dealer principal:<br />- Useless service<br />- Useless HR s****s<br />- Non-existant aftersales service<br />- Embarassment to Fury Motor Group</p>