1 reviews | Active since May 2016

06 Jan 2020, 18:04

Terrible service Fury Ford Midrand

I purchased a ford figo from Ford Midrand. The sales lady was brilliant. That was when I had not yet signed the deal. After signing the deal, I had an issue with my windows and the smash and grab, after several attempts to get it rectified, I was eventually given contact details of the place that did the job to contact them and sort out myself. My cars first service I took to Fourways Ford, what a pleasure dealing with them, going to keep taking my car to them Second service I took my car to Midrand Ford where it was purchased, biggest mistake of my life. I had to pay cash for wiper blades (mind you the car was one year old, wipers barely used, but had to be replaced) and not covered by service plan. I paid for the wipers, and ever since (almost 6 months ago) I have been trying to contact midrand service to let them know the wiper blades are not right, and are giving me problems. Even sent them a message on their site, somebody called me very quickly thinking I want to buy a car, when I explained he said somebody would contact me asap. Their ASAP was over a month ago, and I am still waiting

car due for service again, but definitely not going to Midrand again.

Thank you Midrand for your terrible after service, I hope the head office reads this and does something about it. Fourwars even gives expert machine coffee and croissants, Midrand drop off service was even delayed

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