1 reviews | Active since Dec 2015
General Lack of customer service
What a disgrace to customer service! <br> We purchased a vehicle from Fury Woodmead 6 weeks ago and we have still not completed registration and ownership. <br> The paperwork was incomplete from the beginning. We paid up front in cash, and requested the car be sent to Cape Town. We had to constantly chase the Sales Consultant, this was via email, telephone and text in order to establish the whereabouts of the car and the paperwork. The Car arrived in CPT two weeks later, to find the licence had expired. Registration could not be processed due to the fact that the paperwork was still registered in the previous owners name, AVIS. A temporary permit was issued for 21 days. We are now on the secondary temp permit, that we have had to chase. <br> Even after speaking to the Principal owner of this dealership, we are still on the back burner. No apologies for the lack of customer service and followups, poor management and general manners. We walk away from this experience realising customer service at this dealership is none existent and all they do is take your money and not follow up.<br> We will not ever recommend this dealership!!!
