bad service

I phoned your branch on the 16/03/2015 and spoke to tshepo in regards with a 2010 vw golf 6 1.4 tsi for sale @ 140k. He was quite professional at first giving me more details on this product. I have provided him with my email adress,cell number which he never bothered to send an email which he promised to do so that i could respond back and do further communication! I asked whether it would be possible to send a friend of my father to see the car today.He drove all the way from benoni to sandton changing his work plans for the day to find out about this. Its not about the car being sold its the principle of letting us know as I have made a special arrangement with him.only this afternoon after making a call to him that he says there was a deal in process and made a pathetic excuse to say he was busy, yet he says the deal took place around 10 and I phoned him after 12 on his cell. Be rest assured that this is my first and last time I will attempt to have any business dealings with Fury Sandton!