Sold Golf 7 R which had body and cosmetic work

Supplier took no responsibility for vehicle sold which had entire right side repaired, customer supp**** detailed reports and all franchise did was say they bought the car from VW South Africa and they need to investigate. After investigation franchise says VW South Africa say there was no damage or record to vehicle. Only windscreen was replaced. Vehicle was sold to customer without disclosing any sort of damage or windscreen replacement. VW MasterCar policy clearly clearly stats all checks done on vehicle as policy there for how come VW fury and all their experts did not pick up damage to vehicle when they apparently bought it from VW South Africa. VW fury then turn around and said why didn't we as customer pick up damage to car when we bought it but only 1/1000 customers in South Africa have trained eyes to identify paint and cosmetic damage to vehicles. It's sad to know that such big vehicle companies like VW take honest hard working South Africans money for granted by exploiting these car sales to customers.