Bad customer service at Fury Mazda Sandton (witkoppen road)

<p>I am not happy with the service received by Fury Mazda Sandton (Witkoppen Road). I took my car in for service on Friday, 3rd of March. Mazda calls me and quotes me on the service and then tells me to that my brake pads needs to be changed and the brake pads will come to R5000. So the total service, when calculated by myself would have come to about R8000 some change (definitely less than R9000). Madza then calls me to tell me that the car is ready for pick up and the total amount due is R9000 (some change). I was suprised because this did not amount to what I calculated. I bring it up with the consultant at Mazda when picking up my car and I had to bring to her attention that she did not quote the value with VAT as this is very misleading to customers. She did not do anything about it. I was very unhappy about this because you arrive to pay and then you paying more. Consultants to quote the correct value. In addition, it appeared as half my car was washed. There were handprints on the front bonnet. Today, 6th of March, I open my boot to find some boxes in the boot. I have no idea what this is and this was not explained to me by the consultant. Extremely dissatisfied with their service! </p>