SS
Sebastian S

1 reviews | Active since Apr 2022

25 Apr 2022, 09:29

Poor service from Mazda Midrand.

Poor service from Mazda Midrand. After having a central locking system installed at the dealership (poor workmanship - Photos can be provided). The side mirror shudder when locking/unlocking the vehicle, surely this is not correct. When the vehicle was booked in, several issues were raised and none were addressed: - Paint defect from purchase date, no feedback provided, - Rattle in the dash not repaired or addressed, - Central locking shudder not repaired or addressed.

No follow up call from management/service department to rate the service or follow up on the issues raised.

The voice of the customer seems to be of no concern to Mazda.

I am raising this issue on behalf of my partner.

I look forward to a response

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