Bad Service from Sandile from Fourway Fury Mazda Services Desk

Bad Service from Sandile from Fourway Fury Mazda

Can I ask that Sandile stop assuming what us wrong with the car and instead leave it for the forman in the workshop to Diagnose the car and have an understanding what us wrong

He just looked at my car an assumed its a Battery fault and immediately call for battery change and I had to tell him no I dont agree ,I need a diagnosis from Workshop and they came back with a car keys battery replacement

Imagine if I listed to him like what irritate me is that he just insisted and continued to believe his assumption with just decidig for me mxm