TN
Tokollo N

1 reviews | Active since May 2022

09 Jun 2022, 08:13

Appauling salesmanship at Mazda.

Received absolutely terrible service from Mazda Fourways. Salesperson led me to believe that car was ready and allocated, only for me to return with the podium and be told they sold it. I kept in communication throughout and as soon as I got approval I informed him and he never said anything about the car being sold. Manager of the dealership didn't even take accountability for the lack of transparency. He said he'd call back to assist with placing new order and never did! If this is how you treat customers before they own a Mazda, how worse will it be when we need your help to fix the car?!

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