1 reviews | Active since Jul 2013
*****elent KM
<p>1. The vehicle was advertised on www.cars.co.za with 62 485km on the odometer. I received the customer order on which I should pay, and on there the odometer reading was the same.</p> <p>When I received the tax invoice AFTER payment, the odometer reading was now 72 000km, and when I took delivery of the vehicle that was what was on the clock.</p> <p>10 000km is not a minor difference.</p> <p> </p> <p>2. When I spoke to Happiness about the maintenance/service plan, she told me it is separate plans and I should take both. Which was strange, but what do I know. When confirming the order with her, I send her an email to please include the service AND maintenance plan as per her explanations, and I just paid the invoice amount. Again, AFTER I already paid for the vehicle, I realised she only added the service plan, and not the maintenance plan as per my instruction.</p> <p>I spoke to the F&I at the branch, and he said that he thought I said the maintenance plan was to expensive. I have never said this.</p> <p>His recommendation is that I pay the difference of about R10 000, which again is not a minor amount to me for the branch’s fault.</p>
