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Ric G

1 reviews | Active since Sept 2017

06 Sept 2017, 17:01

They do what they say !

People always write about their bad experiences, but not me, not this time.

I have bought a number of items in the last 10 years from Armand and his team of sales ladies. First of all, walking into the shop, the smell of fresh leather hits you, and you feel like just settling into the nearest recliner, kicking your shoes off and ordering a drink. Take a stroll through the shop and be amazed at the beauty of the furniture that Armand and his team lovingly create. The "Armand du Preez" brass plates on some items may not be to everyone's liking, myself included, but he is so proud of his workmanship that he gladly claims ownership of the quality. Quality that is guaranteed and warranty's for up to 30 years. I am currently looking to buy 2 recliners and they have undertaken to source the exact items for me at the best prices. Why shop anywhere else. Well done Armand and his team.

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Ric G's update06 Sept 2017, 17:38
Reviewer Update
Pressed the submit button before I was done . . . . .the reason for my 5 star rating is that I bought a full grain leather lounge suite from Furnworld in July 2007. The cushions on the 2 seater starting sagging a while ago as it is the most used seats in the TV room. I took the 2 cushions in to Furnworld with my original proof of purchase just to show that it was their product. The warranty of 10 years expired recently in July 2017. I was told that it would take a few days for the items to be sent to the factory and be re-"foamed". Within 4 days I was called and told that my cushions were ready for collection. They were beautifully stuffed with the latest high quality Cloud 9 foam. Best is . . .when I took my card out to pay, I was told that the service was free of charge although the warranty has expired. I can think of no other shop that will stand by the quality of their product AFTER 10 years as Furnworld has done. This is peace-of-mind. Thank you.