DG
Donald G

1 reviews | Active since Aug 2017

21 Aug 2017, 15:42

Furnworld International Best Service Ever

I bought 2 x Shamwari leather two-seater couches from Furnworld International from their main branch in South Africa back in July 2015. I actually drove the 300km, and after seeing their impressive showroom and quality leather furniture, I knew I was buying an investment which would last me a lifetime. I was really impressed with the level of personal attention I received from especially Mr Armand du Preez. He recommended and guided me with my purchase of the two leather couches. Fast forward two years ....... Due to my stupidity, I had a battery acid spill on one of the leather cushions. You can imagine how I felt. I contacted Furnworld about a month after the incident, and made the trip and handed the cushion in for repairs on the Friday. Later that afternoon I was contacted and told that my cushion was ready for collection. Armand explained that the leather had been replaced, and also explained how to handle a similar situation...... should something similar happen again. "What's the cost of my repair?" I asked. "Nothing," he said, "I like a happy client" was his answer!! I am very very impressed with the level of after sales service I received, even after two years. Please have a look at Furnworld International.com and see for yourself what excellent leather furniture they sell... even if you are not in the market to buy now. And compare their prices... you'll soon see its not necessary. Thank you very much Furnworld International, especially Mr Armand du Preez. You are a fantastic company to do business with.

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