I have been sending emails no feedback when I will get my refund please see email trail

Item: Furnituremart
Rating: 1
Author: Mpho M

Can you make a point that you pick the couches theres always someone in the house, and arrange for my refund i cant be struggling to get my money back like this This is unprofessional

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: masemolampho79 <***> Date: 2022/05/16 17:06 (GMT+02:00) To: Service Manager <***> Subject: Fwd: Re: Re:

I guess you can see the email trend I'm sending and still no feedback given I think I will need legal advice regarding this matter if that's how you treat customers

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: masemolampho79 <***> Date: 2022/05/16 13:01 (GMT+02:00) To: Service Manager <***> Subject: Fwd: Re: Re:

This is really tiring so I have to send emails everyday regarding my refund

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-------- Original message -------- From: masemolampho79 <***> Date: 2022/05/14 10:47 (GMT+02:00) To: Service Manager <***> Subject: Re: Re:

I'm still awaiting feedback about my refund

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: Service Manager <***> Date: 2022/05/13 13:17 (GMT+02:00) To: masemolampho79 <***> Cc: FMOrders Furnituremart <***> Subject: Re: Re:

Hi Mpho

The supplier authorised us to collect the damaged couch for refurbishment.

Please advise on when we can arrange a collection.

Regards

On Fri, 13 May 2022 at 12:53, masemolampho79 <***> wrote:

Good day can you please advice when are you collecting the couches and when will I get my refund

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: masemolampho79 <***> Date: 2022/05/10 13:41 (GMT+02:00) To: Service Manager <***> Subject: Re:

Good day I'm sending the picture for the second time can I get feedback

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-------- Original message -------- From: Service Manager <***> Date: 2022/05/03 20:08 (GMT+02:00) To: masemolampho79 <***> Subject: Re:

Please send us a picture of the \saging Pablo...Attached is only a picture of Bianca.

Regards

On Thu, 28 Apr 2022 at 06:33, masemolampho79 <***> wrote:

Good day I am still waiting for feed back on the matter

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: Service Manager <***> Date: 2022/04/21 18:23 (GMT+02:00) To: masemolampho79 <***> Subject: Re:

Hi Masemola

My apologies for the delayed response.

Please note we are in contact with the supplier and will advise soonest.

Regards

On Wed, 20 Apr 2022 at 11:29, masemolampho79 <***> wrote:

Good day I'm making follow ups on the matter below, stil no feedback how can a couch last 4 months

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: masemolampho79 <***> Date: 2022/04/08 19:55 (GMT+02:00) To: *** Subject: Fwd:

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: masemolampho79 <***> Date: 2022/04/08 19:46 (GMT+02:00) To: ***, *** Cc: *** Subject: Fwd:

G Good day I'm not impressed with the quality of your couches i exchanged the Bianca couches with pablo couches i had to add cash but it's hardly 4 months but when you sit on them they sink in and this time i need refund i dont trust anything from your shop , please give feedback

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-------- Original message -------- From: masemolampho79 <***> Date: 2021/12/17 14:55 (GMT+02:00) To: *** Subject: Fwd:

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: masemolampho79 <***> Date: 2021/12/17 14:53 (GMT+02:00) To: ***, *** Subject:

Good day I bought the Bianca L shape couches on the 26th November, meaning that they are less than a month,but the quality is very bad ,its like we have been sitting on them for years please see picture below,when you sit it's like you are sitting in a whole, I'm not happy with them,I would like to substitute with any kind in the shop,but I dont want Bianca L shape anymore my contact details ***,Mpho

Sent from my Samsung Galaxy smartphone.

Service Manger, FurnitureMart *** | *** www.furnituremart.co.za 9 Milano Close Cosmo Business Park

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