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Pieter M
1 reviews | Active since Nov 2020
01 Apr 2021, 12:56
Furnituremart doesn't deliver as was promised
I have open an account with Furnituremart on 15 March 2021and ordered a King size Extra length bed and mattress protector from them. I was informed over the phone there is no stock and I have to wait 10 days and that the bed will be here on Friday 26 March.
On Tuesday 30 March I sent an email to request the reason for no feedback and where my bed was. I was then informed again that they don't have stock and I have to wait 10 days. And now my emails are not answered.
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Pieter M's updateReviewer Update
01 Apr 2021, 13:15I would like to thank Solly from Furnituremart who came back to me after my complaint. There was a communication error on their side and he gave me an update on the order. Thanks for they way you handled the issue at hand and the prompt feedback Solly.
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Pieter M's update01 Apr 2021, 13:15
Reviewer Update
I would like to thank Solly from Furnituremart who came back to me after my complaint. There was a communication error on their side and he gave me an update on the order. Thanks for they way you handled the issue at hand and the prompt feedback Solly.