Disgusting

Had the worst experience with Furniture Mart, purchased some recliner couches in November 2019, when it was delivered we received couches with dents on couches which was too noticeable to ignore. We contacted Furniture Mart they advised they had no stock of this couches and will be replaced when they receive the stock, finally we were told stock arrived around May/June 2020. The couches were eventually replaced only for us to have the same problem with dents in various different places again. We contacted Furniture Mart again and was told that it will eventually get back into shape. After a few weeks we were still not happy and contacted them again they sent replacement couches and that was worse then the 2nd set of couches we received. Eventually we were told to come to the store to choose other couches. We go there to choose other couches and were told we would need to pay a difference which of course we were not happy with but we agreed anyway. Finally we get these new couches and are forced to swipe for the difference on delivery which we were not told in the 1st place. I advised them an eft will be made for the difference, The delivery guys were told not to leave the house until payment is made. We eventually did the payment, so that these guys would leave and because I am sick and tired of dealing with Furniture Mart. For the amount of money, time, energy, inconvenience spent on our side this is how Furniture Mart dealt with the situation. Firstly the quality of their items is not at all good and to be treated like a ******** in your own home for a measly amount is what was the worse. I will never shop at this place again nor will I refer anyone to it.