1 reviews | Active since Apr 2014
Dishonest Management and awful customer experience
On the 30 August 2015 we went to the Furniture Direct 2 U store in Wynberg and ordered a Kariba Leather Lounge suite & 2 High Back Chairs, we were asked to pay amount for the goods in full which amounted to R42500 & that our order will be ready for delivery in 4-6 weeks time, We paid in the amount & patiently awaited the completion of the order. We then got a call in October stating that our lounge suite was ready but not the high back chairs which would take a further week to complete, we agreed to wait for the Chairs and take delivery of the goods collectively. We never heard from them thereafter. We got tired of waiting & called them last week for delivery we were given excuses each time. The boss wasn't available & he was the only person who apparently knew the status of our order, each day it was the same thing he was busy, in meetings, out of the office, eventually my husband decided to go there in person to find out what was going on with our order, where we found out that after us waiting a full two months for our order they had given our goods which we already paid for in full to another customer and that we would have to wait a further 6 weeks for them to make us a new s
