EM
Erica M

1 reviews | Active since Jan 2019

17 Dec 2024, 13:06

Unpaid refund for furniture purchased online that was out of stock

I purchased a Patio Set from this company close to 3 weeks ago. I paid in full online. They then came back to me to say that the set was out of stock. I indicated that I would like my money back and they said it would take 5 to 7 days. I still do not have my refund.

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Replies (1)
Furniture Connection
Furniture Connection's reply10 Jan 2025, 10:13
Official
Good day Erica.

We take full responsibility for this error. 

We have communicated with you on the steps we will take to rectify the error.

Warm regards