WARRANTY NOT HONOURED

<p>Over a month ago I went back to Furniture City Eastrand mall, where i bought my couches from. I told that i have a problem with my one seater recliner, the lady (Nthabiseng) i spoke to asked to to leave my contact numbers which i did, I also provided my husband's number as an alternative. A week later Nthabiseng asked me to send her a photo of the cough which i did. Two weeks later i called the store and she told me she is having issues gettignn hold of me as my phone takes her straight to voice mail and she advised me that she will be get back to e regarding the collection of the couch.</p> <p> </p> <p>On the 18 of April i called the store and spoke to Nthabiseng who advised me that she has been trying to get hold of me and this is the part that i'm failing to understand, because i did provide my husband's number. She asked me to to speak to a gentlemen who promised to give me a call on Saturday(22 April) morning to confirm the pick up and up-to-date i haven't heard from Furniture City and i'm not planning on calling them again as they are clearly taking me for granted. </p> <p> </p> <p>One thing i know is, had i bought the couches on credit my issue would have been prioratised to ensure that i don't miss any instalment. But because i'm a cash customer i'm being taken for a fool, cause Furniture City got their money and have nothing to loose.</p> <p> </p> <p> </p>