aK
anneline K

1 reviews | Active since Apr 2013

13 Apr 2015, 15:46

PATHETIC SERVICE

We are having endless problems with furniture city. Had issues with goods being damaged. In January this year I heard that they have closed. To my luck, our sofa's which is a year old broke. Got in contact with Kerusha who said that I should send her picutres of the sofa's as she doesn't have them on file. We were given a new set of sofas due to the initial one's being reject for over 3 times returning. I did exactly what she said and she never got back to me. When I try emailing her it says the email address is no longer in use. Now I am sitting with a sofa with is just over a year old and cannot get it repaired because furniture city cant give me proof of purchase as this was replaced. <br> <br> Please help as we are paying for something which is broken. They have also replaced my seally mattress due to the wires sticking out. The replaced it with a smaller mattress. So yet again I am paying for something which doesn't match my purchase. <br> <br>

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