aN
adeline N
1 reviews | Active since Oct 2013
28 Jan 2015, 11:27
couch broke for the second time
a few months back i had to have my leather couch repaired as the frame had been broken..guess what.the same couch is broken in exactly the same place.i received an sms saying furniture city is closed etc.who is supposed to fix the couch now as i have spent a lot of money on it?
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Furniture City's replyOfficial
29 Jan 2015, 15:17Hello loisoady,
Please accept our sincere apology for the inconvenience caused.
Please also take note that Furniture City is under Business Rescue and is no longer in the position to repair and/or replace the product.
As discussed you would need to contact the supplier directly for assistance on the way forward.
Thanks and kind regards,
Kerusha - Furniture City - Customer Care
Please accept our sincere apology for the inconvenience caused.
Please also take note that Furniture City is under Business Rescue and is no longer in the position to repair and/or replace the product.
As discussed you would need to contact the supplier directly for assistance on the way forward.
Thanks and kind regards,
Kerusha - Furniture City - Customer Care
Furniture City's reply29 Jan 2015, 15:17
Official
Hello loisoady,
Please accept our sincere apology for the inconvenience caused.
Please also take note that Furniture City is under Business Rescue and is no longer in the position to repair and/or replace the product.
As discussed you would need to contact the supplier directly for assistance on the way forward.
Thanks and kind regards,
Kerusha - Furniture City - Customer Care
Please accept our sincere apology for the inconvenience caused.
Please also take note that Furniture City is under Business Rescue and is no longer in the position to repair and/or replace the product.
As discussed you would need to contact the supplier directly for assistance on the way forward.
Thanks and kind regards,
Kerusha - Furniture City - Customer Care