AB
Alan B

1 reviews | Active since May 2013

22 Jun 2020, 08:58

Furnique / BEE Comfi bad service

I came across Furnique/BEE Comfi in the Market Place of Facebook. They advertised a very simple narrow cupboard with some shelves and 3 drawers at a very reasonable price. I contacted the owner Johann and went out to see him at his office. We sat down and discussed the exact cupboard, a bit taller and a nice baby blue in color. He gave a quoted and I accepted and paid the deposit. In the manufacturing process he was very friendly and forthcoming as well as his wife. When he delivered the cupboard, it was covered in a plastic so I did not open it immediately but asked if I can’t pay him the remaining amount, in cash, there and then. I said that I did not have it in cash but will transfer it via EFT immediately, which I did the same day. Big mistake on my side!! Upon removing the plastic cover a day later, to replace the round knobs with proper porcelain knobs, I found the one foot was cracked, the paint had run, and the inside of the drawers had severe marks on them, in the inside. I took pictures, sent it to him and contacted him, to inquire about the drawers and he wasn’t too happy about the whole incident. He went as far as to insinuate that I made the marks on the inside of the drawers. Then I asked him to come and please repair, upon which he was always busy, didn’t answer his phone and when he did, his persona was antagonistic. This went on for 3 weeks. And on the 2 days that I could not be available, to accommodate him, he would throw that in my face and say that I’m not cooperative! I finally had enough of his excuses, his abruptness, so I said we best leave it as is! Matter remains unresolved. I would not ever, do business, or recommend Furnique/BEE Comfi again!

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