Cancellation

This a reply (and complaint) to sammy24.... Struggling to post comment!

They will tell you its because you have already been invoiced for 2018! Which I don't know how fair that is! Do you have to pay a cancellation fee as well? I enquired in May this year about the cancellation process, and was told I would have to pay everything for the rest of the year and a cancellation fee of R8250! And I would immediately forfeit all unused point. Which is ****************! There is a lawyer in Cape Town, Trudie Broekmann, who is taking on all holiday clubs and planning class action early next year. Go google! They are quick to invoice and demand payment but do not send a monthly update on points, I had points that expired, because no one send a courtesy email saying that I will lose points and should make a booking... Bad service!