1 reviews | Active since May 2017

27 May 2017, 07:54

Worst service ever

<p>Order tights on 23 March 2017 Order no: 6220. I was told that delivery would be 7-14 working days. I have still not received my tights and it has been 9 weeks since I placed my order. When I emailed Funky Tights they said that my order was stuck in customs. They could not tell me when (if ever) I would receive my tights. I am still waiting for a reply to my email sent Monique on 26/5/17. You should not advertise goods that you can't deliver as this is false advertising. Have read many reviews on Hello Peter of people who had the same problem with delivery so mine can't be a once-off incident. Please refund my money. </p>

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Replies (1)
Funky Tights
Funky Tights's reply27 May 2017, 08:51
Official

I have requested Payfast to refund you directly, and have cc'd you in on email.

Apologies for the inconvenience, we have been battling with customs, and are looking at alternatives to importing. The items we advertise on Facebook are the stock on hand items these really separate to our order in items, and our online store does state we do work on an order basis and do experience customs delays from time to time.

Nonetheless, we do not want our clients to have a bad experience and apologise for this.

Have a great day.