Worst Online shopping experience
<p>This is the worst service that I have received from an online store,locally and internationally. Its now day 19, excluding weekends, and the only communication I have received is a generic email (after I had to make an inquiry) saying that my order is stuck in customs. Your website states that 90% of your products are imported and not that you don't keep all the items in stock. And if you don't have stock it has to be ordered. I would have appreciated an email stating this after I placed my order. If I had known this I would have ordered directly from the international store.At least then I wouldn't have paid so much and I would have had a delivery expectation.</p> <p> </p> <p>PS Now I know why there isnt any bad reviews on your Facebook. Sending your Facebook posts for review, means you have something to hide.</p>
Hi Ilana,
I reforwarded you an email sent to you on 30 September 2016, please can you check that and revert to us. We clearly state on our website that we dont keep stock, and as such do experience delays from time to time. This is transparent and on the website to see before you place the order.
Please send us your banking datails and we will refund you.
Thank you
Hi Ilana,
I reforwarded you an email sent to you on 30 September 2016, please can you check that and revert to us. We clearly state on our website that we dont keep stock, and as such do experience delays from time to time. This is transparent and on the website to see before you place the order.
Please send us your banking datails and we will refund you.
Thank you
Hi Ilana,
Your order has been delivered and this has been resolved.
Thank you for your support.
Hi Ilana,
Your order has been delivered and this has been resolved.
Thank you for your support.