Utter Disappointment

I placed an order on the 18th of July for a very cool pair of tights. After about a month with no delivery I decided to call them. The woman on the phone said that they were experiencing a delay with stock but that I would receive an apology gift also. I tried to follow up again, but their phone lines were down. Eventually I managed to get hold of them via Facebook. I was sent an email where they apologised and promised a delivery by early this week (14/15 Aug). Here I am, two months after the order was placed and still nothing! Promises made, but not kept. I am absolutely livid that I have wasted all my time and money trying to get hold of these people.