KK
Karmini K

1 reviews | Active since Jan 2012

12 Jun 2017, 13:46

No refund and no full delivery - over 5 months since order

<p>Ordered 6 items in January. No delivery or communication after 14 working days so I enquired via email. After much back and forth emails with promised delivery followed by no delivery or communication as to why, I eventually asked for the items in stock to be delivered. Four of the items were delivered by April and no response to the additional items. I have since requested a refund however no refund received after many attempts.</p> <p> </p> <p>Funky Tights only answered my initial emails with a standard response that they are looking into my enquiry. This is usually followed by no further responses until you send multiple emails. SLA was not adhered to, absolute nightmare to get items ordered delivered and do not refund you on items not delivered. Would not use them again and would really advise others to be careful.</p>

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Replies (2)
Funky Tights
Funky Tights's reply12 Jun 2017, 14:09
Official

Good day,

Thank you for your review, however you have not provided an order number or name so I cannot follow up to you. Please send me the relevant details so that I can follow up and get this resolved.

Thank you

KK
Karmini K's update12 Jun 2017, 14:42
Reviewer Update

ORDER #5411

Response on Friday, June 2, 2017: "Will check with finance again."

Response on May 15, 2017: "Will check on this for you and revert."

Original Request for refund: Apr 17, 13:58