Never Received Goods, And Terrible Communication

9th June 2017 received a confirmation email that payment was received and had a tracking number

15th June 2017 I sent an email asking regarding the state of the delivery

15th June 2017 1:44pm F. Jacobs at Funky Tights rep**** back stating that they were waiting to hear back from the courier as many parcels were not scanning in and would revert back

19th and 21st June 2017 I sent emails asking for feedback

22nd June 2017 8:51am F. Jacobs at Funky Tights rep**** back stating that there was theft affecting the courier vehicle that had my parcel on it Another parcel with gift was promised

22nd June 2017 I rep**** back and thanked for assistance

26nd June 2017 F. Jacobs at Funky Tights rep**** and said the parcel is on delivery

4th July 2017 I inquired regarding delivery 4th July 2017 F. Jacobs at Funky Tights rep**** and said the parcel should of been delivered and will revert back

5th and 7th July 2017 I inquired again regarding delivery as Fastway couriers were by me but no deliveries from Funky Tights

7th July 2017 11:43am F. Jacobs at Funky Tights rep**** and said "Apologies for the inconvenience, we have had various parcel go missing due to a vehicle hijacking with the courier. I am trying to locate your parcel now, but should I not be successful then we will resend them to you. Should you receive a double delivery please just let us know."

LAST EMAIL FROM F.JACOBS AT FUNKY TIGHTS 7th July 2017 11:43am

10th, 13th, 17th and 22nd July 2017 I sent emails asking for where the delivery is and gave 48hours for response time

24th July 2017 1:59pm ********** : Apologies, we have had issues sourcing these after the first batch was ******. We are still hoping to get more in the next week or so. Are there any of the other bundles you like that we can change it for?

24th July 2017 I sent back an email answering with which bundle I wanted

28th July 2017 I sent an email asking for a response

28th July 2017 4:22pm ********** : Michelle asked if i liked the attached bundle

31st July 2017 I rep**** that I'll take any bundle as I've been waiting so long

14th, 15th, 16th, 17th, 21st August asked for refund due to terrible service no longer want to make use of their service

STILL NO RESPONSE FROM FUNKY TIGHTS