Horrible horrible service!!!!

<p>After logging my 1st complaint, they were quick to contact me, but it all went down hill from there....</p> <p>I was contacted by Felicity Jacobs and we corresponded via email, but then it just stopped, I received no responses on my emails and when I try to phone, the line is always engaged.</p> <p>It's been weeks and my issue is still not resolved!</p> <p>This is the worst experience I have had with a company!!!</p>