NC
Nadine C

1 reviews | Active since May 2017

18 May 2017, 18:50

Dissatisfied Funky Tights customer

<p>Dear Hello Peter&nbsp;</p> <p>I feel the need to share my unpleasant experience I am encountering with the very popular &ldquo;Funky Tights&rdquo; business.&nbsp;</p> <p>My experience with them goes like this.&nbsp;</p> <p>On 7 Feb I placed an order (order # 5765) and made payment for the desired garment.&nbsp;&nbsp;</p> <p>By 13 Feb my payment has been cleared into Funky Tights account and I was informed that my order will be delivered within 7 to 14 working days.&nbsp;</p> <p>By 10 March (more than 3 weeks later) I enquired about my order as I have not received it as yet.&nbsp; Monique Mackrory rep**** informing me of a custom delay and how would I wish to proceed.&nbsp; I understood the problem and opted to wait for my garment to be delivered once it has been released.&nbsp; I thought as the shipment has been in customs for nearly a month already, surely it could not take much longer.&nbsp;&nbsp;</p> <p>By 13 April I have still not had any delivery of my garment.&nbsp;</p> <p>By 2 May I request a refund, upon which Monique replies there is still a delay at customs.&nbsp; Which I understood, but still wish to be refunded as I no longer desire to wait and am growing concerned if this is a **** and if I will actually receive my garment.&nbsp;</p> <p>The next day 3 May I received an email from Monique requesting my banking details, which I had forward to her.&nbsp;</p> <p>By 9 May I have still not been refunded and questioned Monique whether payment has been made and to please forward proof.&nbsp;</p> <p>To date 18 May I have neither received my refund or proof of it.&nbsp; I emailed Monique again informing her that should my money not be in my account by the end of the day, I will seek legal advice and expose my unpleasant experience to the public, which is why I felt the urgency to write to Hello Peter and inform the public to be more cautious.</p> <p>&nbsp;Regards</p>

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Replies (1)
Funky Tights
Funky Tights's reply25 May 2017, 09:25
Official

This has been resolved with you directly. Thank you