1 reviews | Active since May 2017
Dissatisfied Funky Tights customer
<p>Dear Hello Peter </p> <p>I feel the need to share my unpleasant experience I am encountering with the very popular “Funky Tights” business. </p> <p>My experience with them goes like this. </p> <p>On 7 Feb I placed an order (order # 5765) and made payment for the desired garment. </p> <p>By 13 Feb my payment has been cleared into Funky Tights account and I was informed that my order will be delivered within 7 to 14 working days. </p> <p>By 10 March (more than 3 weeks later) I enquired about my order as I have not received it as yet. Monique Mackrory rep**** informing me of a custom delay and how would I wish to proceed. I understood the problem and opted to wait for my garment to be delivered once it has been released. I thought as the shipment has been in customs for nearly a month already, surely it could not take much longer. </p> <p>By 13 April I have still not had any delivery of my garment. </p> <p>By 2 May I request a refund, upon which Monique replies there is still a delay at customs. Which I understood, but still wish to be refunded as I no longer desire to wait and am growing concerned if this is a **** and if I will actually receive my garment. </p> <p>The next day 3 May I received an email from Monique requesting my banking details, which I had forward to her. </p> <p>By 9 May I have still not been refunded and questioned Monique whether payment has been made and to please forward proof. </p> <p>To date 18 May I have neither received my refund or proof of it. I emailed Monique again informing her that should my money not be in my account by the end of the day, I will seek legal advice and expose my unpleasant experience to the public, which is why I felt the urgency to write to Hello Peter and inform the public to be more cautious.</p> <p> Regards</p>
This has been resolved with you directly. Thank you
This has been resolved with you directly. Thank you
