1 reviews | Active since Mar 2017
CAN'T UNDERSTAND IT
<p>I placed an order for 2 pairs of tights on 9 January 2017.</p> <p>Still don't know when I will get me delivery. But today on facebook they are giving tights away.</p> <p>Surely I should get tights before the give some away. I can't understand how this works!</p> <p>I have ordered these for my nieces birthday. I will never order again. </p> <p>I was not informed that it would take this long right from the begining.</p> <p>Very disappointed.</p>
Please could you send me your order number so that I can follow up for you.
Please could you send me your order number so that I can follow up for you.
Order #5354
Order #5354
This has been resolved and your order has been sent out. Apologies again for any inconvenience caused.
This has been resolved and your order has been sent out. Apologies again for any inconvenience caused.
Great hopefully they arrive before the 15th. I really feel that all options should be comunicated to your customers. We don't want to hear "you can have your money back". Good customer service is to make a plan, like you just did when I jumped up and down. You see, It wasn't that difficult. I'm sure there will be many people who would be willing to change their order. It's not like you are selling parts to a machine with certain model or part numbers. Hopefully you learn from this.
Great hopefully they arrive before the 15th. I really feel that all options should be comunicated to your customers. We don't want to hear "you can have your money back". Good customer service is to make a plan, like you just did when I jumped up and down. You see, It wasn't that difficult. I'm sure there will be many people who would be willing to change their order. It's not like you are selling parts to a machine with certain model or part numbers. Hopefully you learn from this.