bad service delivery
<p>I ordered from funky tights 9 September they have a 7-14 day delivery policy and a 24 hour response to queries. I am still waiting for the tights I ordered (and which I note payment has been taken from my account) or any response from the company to my first query let alone my second query. All I can say is we won't be a repeat customer. </p>
Hi Catherine,
Thank you for your feedback, it seems that you are not receiving emails from our system, as we sent you an email on Thursday 29 September at 11.31am - on your 14th working day, to inform you that your order was slightly delayed as we were awaiting the shioment to arrive. Your order was sent out to you today and again you should have received a tracking number in your email. I can forward both these emails to you.
I will resend your tracking number again in the morning, but should you not receive it please call us on *** or email ***.
Apologies for any inconvenience casused.
Thank you
Hi Catherine,
Thank you for your feedback, it seems that you are not receiving emails from our system, as we sent you an email on Thursday 29 September at 11.31am - on your 14th working day, to inform you that your order was slightly delayed as we were awaiting the shioment to arrive. Your order was sent out to you today and again you should have received a tracking number in your email. I can forward both these emails to you.
I will resend your tracking number again in the morning, but should you not receive it please call us on *** or email ***.
Apologies for any inconvenience casused.
Thank you
No emails have been received on the 29th. No tracking numbers have been sent this morning. I received an email last night after I posted on here saying the item was due to be sent out today. Though in your facebook post it was dispatched at 4pm yesterday. If you are looking for the glitch in your system I received the original confirmation of order but nothing subsequent other than the email last night stipulating the above. I have also checked spam folders etc. Please do forward those emails to me.
No emails have been received on the 29th. No tracking numbers have been sent this morning. I received an email last night after I posted on here saying the item was due to be sent out today. Though in your facebook post it was dispatched at 4pm yesterday. If you are looking for the glitch in your system I received the original confirmation of order but nothing subsequent other than the email last night stipulating the above. I have also checked spam folders etc. Please do forward those emails to me.
Hi Catherine,
It has been forwarded to you over four times already, please can you contact us directly should you still not receive it.
Thank you
Hi Catherine,
It has been forwarded to you over four times already, please can you contact us directly should you still not receive it.
Thank you
Hi Catherine,
It has been forwarded to you over four times already, please can you contact us directly should you still not receive it.
Thank you
Hi Catherine,
It has been forwarded to you over four times already, please can you contact us directly should you still not receive it.
Thank you
Many thanks emails have finally come through sent at 12:45 and 12.38ish.
Many thanks emails have finally come through sent at 12:45 and 12.38ish.