Funds at work claim

My identity number is *** Not happy at all with momentum funds at work. I need my money. Since you app**** for directive on Monday. On Wednesday was told that my claim is in payment step. For how long I should wait for my money into my account. Momentum you treat your clients like **** and this is not okay. We have bills to pay. Your services are all poor for real. Phone services are poor even replying to our complaints it's very poor. I am frustrated and I need that money ASAP!!!