TP
Tiger P

1 reviews | Active since Nov 2015

27 Feb 2025, 19:17

WASTED MY TIME

I app**** for a loan on the 7th February 2025, only on the 20th was I contacted. I was given the run around with documentation needed, up until the final stages. I kept track of my order on the Fundi dashboard and today my dashboard showed that I was approved. Later during the day , a guy called me and asked me to get an affidavit stating that I give Fundi permission to proceed as I have a dispute logged with Transunion and they needed the affidavit,to process the payment ,cz my dispute wouold only be resoved 15 March 2025. I still asked him what is do I need to put on the affidavit and can any commissioner of oaths stamp it,he said yes. I still asked is there any specific email address and to who do I address it.. I should send it to my agent dealing with my application and he would make a note on the system for her too see. An half an hour went by and 'Boom' an email from the sales agent. 'Sorry your application has been declined, due to verification requirements'. Please explain to me 'what verification requirements? As I ran around for everything you needed every day. I wasn't emailed one email with everything I needed, every time I submit something asked, a day later it's another thing.When checking my transunion credit report, the only dispute I have is for an account that I need removed of which I submitted a letter and there is no resolved date on there. This is a first that I hear that you cannot have a dispute with a bureau when you doing a loan application! Why was my loan changed from Approved to 'declined due to verification requirements as per agent, but dashboard says ' Awaiting Documents'You have wasted 3 weeks of my time, classes started the 10th already, I could of have tried else where and not wasted my resources , my time. Your process is tedious and time wasting. I requested proof of the 'decline due to verification process''

0
Replies (3)
Fundi
Fundi's reply28 Feb 2025, 08:20
Official
Hi Tarryn,

Thank you for your review. We will investigate your matter and provide feedback today.
TP
Tiger P's update03 Jun 2025, 22:13
Reviewer Update
4 months later and still no feedback
Your responses don't mean a thing anymore.
It's the 1st time I've heard of a ***** score, I wonder where you get the authority on that,did not even know that existed in making credit,yet my ID, proof of employment as per Payroll, my salary advice, my bank statement,all tied Up to me being the applicant
Bought a house 2 months back thru my bank,and not even them has a ***** score 🥴 so
Fundi
Fundi's reply05 Jun 2025, 14:00
Official
Dear Tarryn,

Thank you for your review, your feedback is cordially noted.

Kind regards,
Fundi