Urgent Complaint – Delayed Application Processing (Ticket ID: #29275)

Dear Fundi Support Team,

I am writing to formally express my frustration regarding the poor service I have received in processing my application. Despite uploading all my documents and providing them again via email as requested by two Fundi representatives last week, my application status still reflects "awaiting outstanding documents from the client."

Furthermore, my support ticket (#29275) has now been bridged by two days without any resolution. This delay is severely affecting me, as I have a class today and have no clarity on my funding status.

I urgently request an update on my application and a resolution to this matter. The lack of timely communication and action is unacceptable, and I expect a prompt response.

Please escalate this issue immediately. I look forward to your urgent feedback.

Best regards,