BM
Bethuel M
1 reviews | Active since Oct 2020
19 Jun 2026, 13:10
Poor customer care & service
Purchased a phone two weeks ago; proof of purchase requested on the 15 June 2026 via email and calling, to date unresolved despite closure of my ticket/ case by them.
Helpful (0)
Replies (1)0
Replies (1)
Fundi's replyOfficial
19 Jun 2026, 14:44Hi Bethuel,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Fundi's reply19 Jun 2026, 14:44
Official
Hi Bethuel,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.