SS
Sisipho S

1 reviews | Active since Jun 2020

01 Nov 2020, 11:58

Payments not updated

Hi There, I am in a process of settling my account that was handed over to Vericred. I made two payments to Fundi +-2 or 3 months after the loan was handed over I have communicated this with Vericred and they state that Fundi says the amount have been accounted for on the handed over balance when they haven't. Collections advised that I must contact Fundi my self. I have sent through emails to your support email address but i have received any feedback

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Replies (2)
SS
Sisipho S's update01 Nov 2020, 12:01
Reviewer Update
L*** is my account number
Fundi
Fundi's reply02 Nov 2020, 07:39
Official
Hi Sisiopho. Thank you for getting in touch and for your review. We have escalated your query, and a representative will be in touch with you in no time. We apologize for the inconvenience this has caused.